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Our Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

How CirQuest Labs Collects and Uses Your Information

 

Information you provide us directly:

CirQuest Labs ask for certain information such as your legal name, email address, phone number, company, D.O.B, and address when you contact us regarding potential services, subscribing to our newsletter, or becoming a study participant. We retain this information and your messages for our records and to contact you regarding your inquiries. 

Information we may receive from third parties:

CirQuest Labs utilizes Google Analytics through Wix.com to track the general location, gender, source, and frequency of your visits. We will not collect any personal information from Twitter or LinkedIn if you choose to visit cirquestlabs.com through one of those social networking services.

 

Analytics Information:

As mentioned above, we may directly collect analytics data through Google Analytics, to help us measure traffic and usage trends for this website. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving our site. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any individual user. 

 

Cookies Information:

Cookies are small pieces of text or code sent to your device when you visit the Website. Cookies are used to optimize your viewing experience, count visitors to a webpage, troubleshoot any problems, keep websites secure, and better serve content. The following cookies are used on our website:

  • Functional and required cookies are always used to allow Wix.com, our hosting platform, to securely serve our website to you.

  • Analytics and performance cookies are used on this website to view site traffic, activity, and other analytics data.

Log file information:

Log file information is automatically reported by your browser or mobile device each time you access our website. These logs may include anonymous information such as your Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on our website, domain names, landing pages, pages viewed, and other such information.

Clear gifs/web beacons information:

When you use our website, we may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our visitors. The information is purely used for the improvement of our site.

Location data:

When you visit our website through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and utilize our website.

Commercial and marketing communications:

We use the information we receive from you, such as your email address, to communicate directly with you. Examples of this include our quarterly newsletter and responding to your direct inquires or study participation applications. If, at any time, you do not want to receive such email messages, you have the option to opt-out by emailing our communications coordinator.  

Use of certain service type information we collect about you:

We use or may use cookies, log files, device identifiers, location data, and clear gifs information to monitor aggregate metrics such as the total number of visitors, traffic, and demographic patterns. This information is collected and stored by Google Analytics and Wix.com. 

Sharing Your Information

We will not rent or sell your information to third parties outside CirQuest Labs and its divisions without your consent, except as noted below:

 

Instances where we are required to share your information:

CirQuest Labs will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to protect the security, quality or integrity of our overall services; and/or (c) to exercise or protect the rights, property, or personal safety of CirQuest Labs, our clients, or others.

How We Store and Protect Your Information

  

Storage and Processing:

No information we directly collect from you on this website is transferred overseas. However, criquestlabs.com is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to communicate with you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall all over the world. 

  

Keeping your information safe:

CirQuest Labs cares about the security of your information and our contract with Wix.com means we use commercially reasonable safeguards to preserve the integrity and security of all information directly collected through cirquestlabs.com.

You are responsible for controlling access to your email and telecommunications with CirQuest Labs, at all times. However, CirQuest cannot ensure or warrant the security of any information you transmit to us or guarantee that information on our website may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third-party sites and services that you use in addition to our website, such as social networks. CirQuest Labs is not responsible for the functionality or security measures of any third party.

  

Compromise of information:

If any information under our control is compromised as a result of a breach of our security, CirQuest Labs will take steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other reasonable steps, following any applicable laws and regulations.

 

Your Choices About Your Information

 

You control the amount of information you provide to us and are fully within your rights to ask us to delete any and all direct information you provide us with. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at 901-866-1700 or contact us through our website portal here.  

 

Additionally, we make every effort to promptly process all unsubscribe requests for our newsletter generated through Wix.com. 

  

Opting out of collection of your information for Tracking / Advertising:

Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device.

 

How long we keep your private information:

We will keep your information permanently unless you ask us to do otherwise. As mentioned above you are fully within your rights to request, we delete any and all direct information you provide us with. 

 

California Consumer Privacy Act (CCPA) :

If you are a consumer as defined in the California Consumer Privacy Act (CCPA), the following provisions apply to you. Definitions of terms are set out in the CCPA.

 

Information about your Personal Information

  • The categories and specific types of personal information collected and sources from which personal information is collected is set out in the information above (ANCHOR Link).

  • The business and commercial purposes for collecting personal information are set out in the information above.

  • The categories of third parties with whom your information is shared is set out in the information above.

 

Under the CCPA, you may have the following specific rights:

  • The right to know about the personal information collected about you, which we have set out under “Information about your Personal Information”

  • The right to have your personal information deleted.

  • The right not to be discriminated against for exercising consumer rights under the CCPA.

 

You may exercise your rights by contacting us through our website portal here. If your organization requires a CCPA addendum, please include your customer details (organization name and plan information) with your request. 

 

While we disclose personal information to our service providers for the purpose of managing our relationship with you (e.g. distributing marketing communications), we do not sell your personal information.

 

Links to Other Websites and Services

We are not responsible for the practices employed by websites or services linked to or from our website, including the information or content contained therein. Please remember that when you use a link to go from cirquestlabs.com to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible, and we do not control over any third parties that you authorize to access your User Content. If you are using a third-party website or service (like LinkedIn, Google groups, or Twitter) and you allow such a third-party access to your User Content you do so at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than our website. 

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CirQuest Labs
140 Collins Street

Memphis, TN 38112
USA

Phone: 901.866.1700

Fax: 901.866.1702

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